Qantas is set for a showdown with Australian unions after it announced it will outsource its IT applications support and maintenance to Indian global service providers Satyam Computer Services and Tata Consulting Services starting next month. CEO Geoff Dixon said in a statement that it would cost Qantas A$100 million ($75.4 million) to develop its own "in-house capability in this area to industry best practice standard--an investment it could not support given the extensive capital ...

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