WHEN SKYWEST INC. VP AND CFO BRAD RICH SET ABOUT to prepare remarks for a recent investors' conference in New York City, he sought some advice on what to say: "Just ask for patience and forgiveness," suggested his learned adviser. And that's how he opened his presentation at the Raymond James Growth Airline Conference in February. "Some days are just more challenging than we can handle," Rich said. "Managing through high-growth-rate periods was challenging. Managing and leading through ...

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