SITA INC won a five-year, $7 million contract for IT support to baggage management at London Gatwick following a competitive tender. BagManager allows the three ground handlers--Aviance UK, Groundstar Gatwick and Servisair/Globeground---and any of the 80-plus airlines using LGW to run an automated reconciliation system of baggage through the North and South Terminals using some 250 wireless handheld scanners. The system is expected to handle 10 million bags in 2005 and will be scaled up to ...

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