Ryanair will close its Dublin Telesales Operation at the end of May and cut up to 40 positions as part of a cost-reduction program announced last week (ATWOnline, March 27). CEO Michael O'Leary said phone bookings now account for fewer than 1% of sales. Ryanair will maintain call centers in Germany and Romania, which he said are 60% cheaper to operate than the Dublin office.
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