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E.U.: Buying air tickets online still a risky business

News from Travel Technology Update: An investigation by the European Union found that buying airline tickets online is still fraught with risk, and a third of consumers are "ripped off or misled and confused." It warned that if the offending airlines and other ticket sellers don't improve their sales and marketing practices by May 1, 2009, the European Commission "will have no choice but to intervene." Last year, the E.U. surveyed 386 sites in 13 E.U. countries and in Norway and found that ...

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