The European Commission (EC) has cautioned passengers seeking compensation after delayed or canceled flights on carriers from European Union (EU) nations against using third-party claims agencies to progress their cases.
The European Commission (EC) has cautioned passengers seeking compensation after delayed or canceled flights on carriers from European Union (EU) nations against using third-party claims agencies to progress their cases....More
The US Department of Transportation (DOT) has indefinitely suspended comment periods on two late-term Obama administration regulatory actions related to how airlines display airfares and ancillary fees, essentially freezing the regulatory process on the actions....More
HNA Group subsidiary Hainan Airlines is expected to become the first Chinese carrier to adjust its frequent flyer program to reward miles based on ticket price and membership level instead of distance flown and class....More
Lufthansa Group is aiming to offer passengers service “personalized on a silver tray” by utilizing “predictive analytics” to determine what offerings individual customers want, a senior executive said....More
Delta Air Lines experienced its second systems outage in six months Jan. 29, triggering a ground stop and cancellation of approximately 280 flights, with additional cancellations possible for Jan. 30, the Atlanta-based airline said....More
I flew to Abu Dhabi for a short work trip in January and, if I’m honest, I found the security and screening processes at that airport ahead of my flight back to Washington DC a bit annoying.
However, given today’s announcement about new US security rules for flights from that airport and nine others, most of them also in the Middle East, the focus of my annoyance has changed....More