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Jan 6, 2017
blog

Aviation’s 2017 nightmares begin in Fort Lauderdale

There is still a lot to be learned from today’s shooting incident at Fort Lauderdale Airport, but this is the nightmare the industry – especially US airlines and airports – feared as we entered a new year....More
Jan 3, 2017
blog

In defense of airlines’ checked baggage fees

Those wanting checked baggage fees rescinded are inadvertently advocating for worse customer service for passengers....More
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