Ryanair has signed its first cabin crew recognition agreement, with the ANPAC and ANPAV unions in Italy, paving the way for the Irish LCC to represent its directly employed cabin crew in Italy. Ryanair has been forced to radically overhaul its approach to its workforce since a flight cancellations crisis sparked by a pilot rostering mix-up brought its tense relationship with staff into the spotlight. In December, the LCC announced it was willing to recognize unions, changing its ...

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