British Airways (BA) cabin crew, represented by the Unite union, has voted 91% in favor of industrial action in protest against a new performance system. About 8,800 BA cabin crew, represented by the British Airlines Stewards and Stewardesses Association (BASSA) section of Unite, are calling for the airline to drop the “Dashboard Performance Management” scheme. BA said Dashboard is based on customer feedback, which is common in all industries. However, the union argues that the ...

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