Southwest Airlines said it is “working feverishly” to resolve a technical issue that is causing many of its highest-tier frequent flyers to receive low-status boarding positions. The problem comes as the Dallas-based airline works to resolve a handful of issues with the new Amadeus reservation system it transitioned to in May. Southwest chairman and CEO Gary Kelly has characterized the new system and its rollout as an overall success, but has also acknowledged “break-in ...

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