European airlines determining how to counter growing Emirates

With Emirates expanding rapidly and showing no sign of slowing down, European airlines are looking at how to counter a carrier that has become a formidable threat.

Dubai International reported a 13.6% leap in passengers in May to 3.7 million. IATA recently noted that Middle East airlines "continue to post strong growth with connecting traffic through their hubs." It is that traffic in particular that concerns European carriers worried that growing numbers of passengers will choose EK connections through Dubai over flights offered by EU-based airlines.

KLM CEO Peter Hartman said he expects EK will face "more and more reluctance [from governments] to grant traffic rights." According to the Centre for Asia Pacific Aviation, Hartman told Dow Jones that governments in Europe and other parts of the world are likely to become increasingly unwilling to accommodate the next phase of the carrier's expansion.

CAPA pointed to recent reports that the French government has rejected requests to grant UAE-based airlines more landing slots at Paris Charles de Gaulle. EK, Etihad and Air Arabia were seeking a total of seven new slots, but French authorities reportedly agreed to just one new service.

British Airways CEO Willie Walsh recently stated outright that Emirates' expansion represents a threat to long-haul European carriers. "It’s definitely going to have an impact on the business," he said.

Lufthansa CEO Wolfgang Mayrhuber told Bloomberg, "It’s a miracle that Emirates already has more intercontinental seats than Air France and British Airways combined. It took us 40 years to get 30 747s in the air in one of the biggest global economies, so one must assume that [EK's aggressive growth strategy] is an investment for [serving] the world."

EK last month ordered 32 additional A380s valued at $11.5 billion at list prices, the single biggest order for the aircraft to date and bringing its total orders for the type to 90 (ATW Daily News, June 9).

Pointing to that order, CAPA commented that the eventual size of Emirates will be "significant enough to make irreversible the airline industry's transformation from a heavily regulated, nationalistic anachronism to something approaching a real business. No longer can traditional competitors hope to stave off this threat to the status quo, as they have been hoping in recent years while the airline expanded threateningly. This order marks a genuine turning point in that process of change. It is so large in fact that competitors' business plans will be reshaped by it."

Discuss this news 75

13 Jul00:45

Emirates survives and even

By Tom Simone

Emirates survives and even flourishes for many reasons. It has no unions so it pays it's
workers well below industry standard wages. In fact unions are illegal in the UAE and any
talk of a union and one will be thrown in jail.
Also there is no government oversight agency
to speak of. Whatever EK wants to do it gets approval from the GCAA. It is almost like a rubber stamp.
The European airlines better watch out for EK because they are at a distinct disadvantage.

13 Jul01:12

No unioin....No rights....is

By Anonymous

No unioin....No rights....is WTO listening?????

13 Jul01:33

EK has a vision, I won't be

By Omar A.Baluch

EK has a vision, I won't be surprise, in coming years EK will cover the Globe.....it is a rebirth of PANAM...BRAVO EK ...GOOD LUCK....

13 Jul01:41

There is no personal income

By Marty

There is no personal income tax in the UAE. This allows EK to pay its employees at basically half rate. This is a distinct competitive advantage.

13 Jul01:44

The European airlines should

By Anonymous

The European airlines should stop complaining and get their act together. They should offer competitive airfares and proper service especially to their numerous clients who at times are treated like waste matter.
Well done EK, keep going forward and good luck!!

13 Jul01:56

How can someone doubt about

By Anonymous

How can someone doubt about the fact that EK will receive all the slots it needs ? A $11bn order, government will allow Middle east carriers to take off and land from Europe for this kind of amount.
The question is: are the european carriers able to adapt their offer? The cost competitive advantage for EK is gonna kill them

13 Jul02:07

Having flown EK only twice in

By Edi

Having flown EK only twice in the space of 6 years, I find the quality of service and the space per passenger dismal, especially on the B777's. I vowed in 2004 to never use EK again, but sadly this year I was forced to use them once again purely on a financial basis, That was a bad mistake.
The European governments should reduce taxing the various airlines to given then a more even playing field.

13 Jul02:12

The below average wages as

By NW

The below average wages as mentioned by Tom is interesting but it all depends on the person's perspective. There are still many takers out there and I travel sometimes on Emirates and it seems that this airline does not have problems recruting people from all over the USA, Europe, Africa, Asia, you name it. I have nothing against unions but these days both Aviation Executives and Unions need to wake up to reality. The reality is that Executives cannot maintain hefty salaries in the current world economy and Unions cannot make unreasoble requests without taking into account the new variables in aviation. While, Unions and Execs are having tug of wars in the western world, the middle-east carriers are busy planning to take over the world.

13 Jul02:17

European airlines days are

By Khawaja Javaid

European airlines days are over,now the sun is rising from the East, not from the West.
All major European airlines are involved in blacmarketing,unfair dirty business practices,overcharging from passengers to/from Africa,Middle East,SAARC countries for decades.European airlines have made trillions.I challenge Peter Hartman of KLM,Lufthansa Wolfgang,British Airways Willie Walsh to debate with me on any forum any time in the world.These airlines troubles are not due to "Emirates".Emirates have put a serious dent in their "monopoly" on a lot of routes,where these european airlines have been robbing trillions for decades.
Now "passengers" have options with lower fares and far better customer service and brand new planes.Lufthansa have been on "shopping spree"for many years,and very soon it will be on ""selling spree"". Wille walsh,should be worried about its "troubled" BA .
For BA.LH,AF.KLM information,they will soon see much bigger threat than" Emirates" and those will be "US Airlines"

13 Jul02:18

It’s the service level my

By Anonymous

It’s the service level my friend and of course the fare levels.

Now don’t you think that’s a dirty way to pull your competitor down and if I say that’s all the Europeans are capable off, what would be your stand?
Do they have the guts to compare their level of service to EK QR or any Asian carriers...May be, they can compare theirs with our no frill carriers service.
No Union , No rights - still see the number of Europeans and other nationals from countries with unions and strong human rights rules working for middle east carriers.

13 Jul02:52

Europen,US Airlines top

By Khawaja Javaid

Europen,US Airlines top executives are making much much more than union demands.Unions are there to protect the employees.Airlines top executives are making millions every month in salaries,bonuses,stock options,and perks.
Unionis are targeted by incompetent.inefficient,unprofessional ,arrogant management.Emirates airlines pays its sales,engieering,marketing team far better than BA,LH,QF,AF.Only ill informed people can make the comments of Unions,low salaries

13 Jul02:59

The geographical location of

By Roy Toh

The geographical location of EK's hub I think plays a huge part. Of course, product quality, lower costs and less regulation are key ingredients of their success. But with Dubai pretty much at the centre of the world's busiest transfer routes and a mere 5-6 hours from large population centres like Europe, South Asia, parts of SE Asia and Africa, EK can more profitably operate a number of routes that European and Asian carriers cannot.

What I believe can tip the balance moving forward, is perhaps overly intense competition among the ME carriers and closer co-operation among European carriers through their alliances.

13 Jul03:08

There's no need to worry

By Livingstone

There's no need to worry about European airlines. They will adapt ...at least some of them. Others will keep complaining about unfair business practices ...and will disapear. All in all a healthy process for the industry.

And yes, some of the unions will have to rethink, how much they like their jobs ...not necessarily the ones with the lowest pay grades...

13 Jul03:27

At EK, while the "cash" may

By Anonymous

At EK, while the "cash" may not rival what US and European operators pay, they get some perks that all the others don't. Namely, free accommodation, free utilities (up to a max that I heard only 11% exceeded) and transport by the company limo's to and from all flights and training.

To compare apples to apples, you'd have to add essentially a complete mortgage, a car payment (to include gas/mx/insurance), medical premiums and your monthly utilities bill to come up with a close approximation of equivalent pay. While I've heard those guys fly something like 92 hours a month (according to my best buddy over there) the perks and flying seem to make it doable for him

13 Jul03:52

It's more important to sell

By 169west

It's more important to sell planes or get routes?

13 Jul04:40

EK has a better outlook than

By Anonymous

EK has a better outlook than all other European and US airlines: being an airline owned by a big consortium (which is nearly bankrupt), but getting money from its next to door brother, is very easy for EK to grow.
Neither European nor the US airlines, will be allowed having cash from another country, just to stay "alive"!
Well, at this point, there is a big difference between the Gulf region and the West countries!
Moreover, subsideries from the oil industry is keeping up EK to a high level, as well taxes, which are not applicable in the Gulf region. How else can one buisiness ticket be nearly twice cheaper at EK than it is for example at LH?
EK has a nice brand new fleet with a cabin interior which is very nice and confortable for ones eyes, but service on board is very far away (I mean cabin staff) from many European carriers!

13 Jul04:42

The airline industry is

By Anonymous

The airline industry is beginning to see the same kind of global competition Western manufacturing sectors n the 90's. The movement of Western manufacturing to lower cost manufacturers in Asia has been heralded as a great boon to the global economy (unless of course you are an automobile assembly line worker in the US). Why should the airline industry be any different.

Middle Eastern carriers offer cost efficiencies over European carriers and better in-flight customer service. Why should US & Europe governments move to protect their less competitive airlines any more than they did their less competitive manufacturing sectors? Do they no longer believe in comparative advantage as they did when so many western manuacturing jobs lost?

The European carriers have a huge built-in competitive to Asian and Indian markets. The Middle Eastern carriers can not offer direct service, therefore their basic service offering must be priced lower than a European carrier. EK, EH & QR are picking up the excess demand European & US carriers can not carry directly plus the cost-conscious consumers.

Euroepan carriers are losing out in the North America to India markets since the volcanic eruptions. Indian and US travelers were forced to use Middle Eastern carriers, tariff numbers suggest they are not returning to the European carriers they were using out of habit and FF program actions. The swing in traffic suggests a difference in competitiveness.

Are we seeing economic protectionism, pure and simple, and is that good for the travel industry?

13 Jul04:56

Competitive

By Anonymous

Competitive advantages.
Emirates has it's hub at a wonderfully sweet spot in the world. Most of its customers actually come from fast growing "new" economies. Given the amount of people in India, Pakistan and China that are reaching middle class status, there is still enormous growth potential left, also for new A380's. Next to this growing customer group Emirates employs smart modern management practices to utilize their cheap labour from India and the Philippines. If you look around at the Dubai hub, there are no idle people standing around. Everyone has to work hard. Add to this the lack of taxes and a 6-day working week, you have high productivity at very low cost. The government of Dubai recognizes Emirates and the Dubai hub as one of its economic focal points. The state is very supportive of Aviation in general. However it use policy, not money to promote the airline and the hub. There are no hidden subsidies. The last competitive advantage comes from Emirates' sheer size and financing power. It employs some of the worlds most innovative finance specialists who regularly win prizes with new finance constructions. Add to this a magnificent utilization of these expensive assets and the picture becomes clear. Legacy European carriers don't stand a chance. The only brake applied is old fashioned protectionism.

13 Jul05:34

The solution to the EU

By Anton

The solution to the EU carriers´problems is hidden in the indian market

13 Jul05:34

The solution to the EU

By Anton

The solution to the EU carriers´problems is hidden in the indian market

13 Jul05:57

the last time I sued

By Anonymous

the last time I sued Emirates, I was downgraded from Business class to Y, because they simply changed the plane to an all Y configuration. Thier C class is also much tighter than anyone else's...No apology, no explanation; real amateurs! They get away with it with their cheap prices which they can charge due to their lower costs and higher density seating. They are also managing to pull the wool of European/Asian passengers' eyes about their connections, but elegantly ignoring to tell them that their journey will be 3 or 4 or 5 hours longer than if they flew via an Asian or European hub. That's a big selling point for the Europeans but they do not know how to market it or capitalise on it.

I live in Switzerland and have a friend who travels to Hong Kong often. He had been using QR and EK until I showed him the time saving if he flew via ZRH, CDG, AMS or FRA. He is more than happy to pay $100 more and save the time!

Emirates is highly overrated but 'sheep' keep following others into its pens...

13 Jul06:05

It would be interesting to

By Tomas

It would be interesting to see to what level EK gets subsidized by the government of Dubai. No Annual Report exists and with Qatar and Emirates following the same model of having a wealthy 'sugar daddy' it will be hard to comepete with them until the money runs out.
Its time to open the books on all carriers, NO subsidies, distorts competition, there is no way a small country like Qatar should have a world class airline, but they have money, but they don't make money.
Can't allow western airlines to compete with heavily subsideized airlines it will ruin the industry.

13 Jul06:05

It would be interesting to

By Tomas

It would be interesting to see to what level EK gets subsidized by the government of Dubai. No Annual Report exists and with Qatar and Emirates following the same model of having a wealthy 'sugar daddy' it will be hard to comepete with them until the money runs out.
Its time to open the books on all carriers, NO subsidies, distorts competition, there is no way a small country like Qatar should have a world class airline, but they have money, but they don't make money.
Can't allow western airlines to compete with heavily subsideized airlines it will ruin the industry.

13 Jul06:22

Lack of an independent [and

By Anonymous

Lack of an independent [and customer/safety-focused] government oversight agency is worrying. As a previous post observed "Whatever EK wants to do it gets approval from the GCAA. It is almost like a rubber stamp."

We might worry about competition when their fleet is new, but as that fleet ages it will pose safety risks to the travelling public, given GCAA attitudes.

Previous GAMCOesque practices are no longer acceptable in European and North American airspace. In the longer term, unless there is a local seismic shift in compliance attitudes, the 'No-fly Rule' will relieve the competitive threat in the future.

13 Jul06:38

Most responses here show how

By Robert Mosley

Most responses here show how little people know about the reality of the situation at Emirates. Having been the SVP Human Resources at Emirates (1990-2003), I can assure you that EK pays very competitive salaries at the median or better of industry rates, and in fact the pilots and cabin crew are paid well above the average of the industry, but also show higher than average productivity. EK has unions in many countries, and EK has the massive cost burden of providing housing for all staff in Dubai which actually makes overall costs of employment very comparable to European airlines. Moreover EK also publishes it's annual report each year as a publicly available document on their website, and they are fully audited each year by an external auditor (PwC), and they receive no government subsidies whatsoever. Their massive competitive advantage comes from a fantastic geographical hub, highly efficient route optimistation and revenue managment, high aircraft utilisation (above 13.5 block hours per day), modern new aircraft that are extremely fuel efficient, good service standards, very competitive fares, and a fantastic managemnt team being lead superbly with great vision by Tim Clark. And now both Qatar Airways and Etihad Airways are looking all set to repeat that model. This all leads to good news for the paying custome, who will see airfares continue to fall as competition improves.

13 Jul07:32

But also consider that

By Ko Yik Fei

But also consider that foreign employees working for EK (comprising the majority of its staff) do not enjoy any welfare provision from the UAE government. EK has to foot the bill for various welfare services for its staff

13 Jul09:16

I flew EK last year from

By Anonymous

I flew EK last year from Dhahran Saudi Arabia thru Dubai to London. I was unimpressed, especially after all the hype about their great service. Seating density in economy on the 777 was extremely tight. At check in, I had requested and was assured that I was in an aisle seat, but was stuck in the middle. My flight attendant was too lazy to get me the the breakfast option of my choice after she ran out on the cart. In fact, she was rude. It took the cabin crew forever to serve drinks after taking off, when everyone was thirsty, and just wanted a drink of water prior to trying to sleep.

13 Jul09:16

I flew EK last year from

By Anonymous

I flew EK last year from Dhahran Saudi Arabia thru Dubai to London. I was unimpressed, especially after all the hype about their great service. Seating density in economy on the 777 was extremely tight. At check in, I had requested and was assured that I was in an aisle seat, but was stuck in the middle. My flight attendant was too lazy to get me the the breakfast option of my choice after she ran out on the cart. In fact, she was rude. It took the cabin crew forever to serve drinks after taking off, when everyone was thirsty, and just wanted a drink of water prior to trying to sleep.

13 Jul09:28

I truly agree and not just

By Anonymous

I truly agree and not just European carriers..North American ones are pathetic!! I think each and every CEO needs to fly EK to understand "the customer is King" this has got me cringing at the thought of flying any other carrier than EK cover the world and I am all yours EK!!

13 Jul09:28

I truly agree and not just

By Anonymous

I truly agree and not just European carriers..North American ones are pathetic!! I think each and every CEO needs to fly EK to understand "the customer is King" this has got me cringing at the thought of flying any other carrier than EK cover the world and I am all yours EK!!

13 Jul09:35

I believe that the management

By Anonymous

I believe that the management of the airlines that are complaining should put on their thinking caps and find ways to compete.
The aviation industry is moving rapidly towards "Open Sky" operation these days. Protectionism should be thrown out. They must find ways to compete. EK has carved its way through the competition without protecting itself in Dubai.
I would also like to see European Governments holding out on slots at their airports, considering that EK can change its orders to Boeing aircraft, sending manufacturing jobs to the USA instead of UK, France, Germany and others.
EK is a lovely airline that is offering service and reasonable fares. The rest must do the same and stop complaining.

13 Jul09:56

sorry Mr. Mosley but I'm not

By Anonymous

sorry Mr. Mosley but I'm not buying it. You can't tell me that a government owned airline (which Emirates most definitely is) doesn't benefit from that ownership. And the airport improvements currently underway will, I'm sure, be completely free of any burden on the airlines it serves - unlike the airlines in the rest of the world paying fignificant fees for such upgrades.

13 Jul10:19

I have been involved in

By Anonymous

I have been involved in managing an airline, and it would have been an absolute cinch to make a really good profit if 35% of the labour bill was not going to the state in the form of income tax. Being able to provide perks (housing etc.) for employees that do not attract perks tax is also a huge advantage.

13 Jul11:04

Most EK crew are on contracts

By Anonymous

Most EK crew are on contracts which allows them quite a bit of latitude. They can keep the crew they like and get rid of the ones they don't. For some reason this drives pro-union people crazy. Is it because this is a service industry and the unions feel entitled to this market? Or is that a business can pick and choose who it wishes to employ at the terms that they are offering?

In addition...the inability to grow airports and the absolutely ridiculous tax structure are killing the European airlines.

What the UK in particular is going to end up with is a large number of unemployed union members. But hey, at least they'll be green.

13 Jul11:54

European airlines need to

By Riman

European airlines need to wake up to the new realities and move on. If EK benefits from its geographic location, they need smaller long-haul aircraft to compete. In general it is US airlines who think like that ... there are more B767s, B777s A330 type aircraft in the Americas than you will find in Europe. In Europe they like their B747s, A340-600s and now the A380s. That is not going to help them compete with EK and its proteges.

13 Jul12:49

They don't need unions

By Jr

They don't need unions because they keep their employees happy! Um I worked for two airlines before Emirates both and the US and made wages at poverty level and there was a union. The only think the Unions did was save employees that needed to be fired. Emirates knows if their employees are happy then their guest will be happy. A concept most other airline refuse to acknowledge. They keep their operating cost low by maintaining a new fleet of all wide body aircraft and do most everything in house. They own their cleaners, their catering. I've never seen an airline ran so well and the proof is in the results of its growth!

13 Jul14:30

Curbing EKs growth is

By Robby

Curbing EKs growth is restricting free enterprise to have it's way. Free enterprise must be allowed to to work freely for it to be successful. EK must be allowed to spread it's wings freely for competition to work.

13 Jul14:35

FRA; CDG; AMS and LHR will

By John

FRA; CDG; AMS and LHR will become twinkling lights way down below as Dubai becomes the new world hub for international travel.

13 Jul14:40

It still puzzels me why

By Aziz Islam

It still puzzels me why people crow about EK service. I have flown them on both business and economy class many times. Nothing exceptional. I would even say that in recent years their economy class has become the worst and their business class service also lacking. I cannot comment on first as I have never flown first on EK. People seem to jump into the EK band wagon due to their image or marketing or what ever. As someone already mentioned that their 777 are so cramped in economy. Only EK and AI have 10 abreast on 777. All others have 9 so go figure! May be once they were cheap but they are no longer cheap on may routes that I have looked.

However I love Qatar and their business class is far superior than EK. Even their economy is much, much better than EK. Strange that these to companies are closely linked.

13 Jul16:36

Why would one fly via Dubai

By SFO Flyer

Why would one fly via Dubai if they can fly non-stop at a competitive price and service point non-stop from a European or American city to Asia?

With the world's airports becoming so huge and such a hassle to deal with, I believe the future lies in point-to-point service --- such as the 787 will provide. This is where the Euro and US carriers have an advantage, as long as 3rd rights are not extended to gulf carriers.

13 Jul17:28

Great Article. Brad

By Brad Hollister
13 Jul18:56

The European long-haul

By Nate Gilbert

The European long-haul carriers (eg; LH, BA, AF, KL) can count on most of the world's Jews not using any of the Persian Gulf carriers (eg; Qatar, Etihad and Emirates) because we don't want to get stranded in any of these countries or even make a flight change within the airports. When I travel to India I'll stick with BA or LH.

13 Jul20:59

No Union equals successful!

By Anonymous

No Union equals successful! Yes they have rights, the right to work for the airline or to work somewhere else.
Unions are the death of EU carriers in the longterm.

13 Jul23:39

I have traveled with EK three

By Nyamori Ekehwe

I have traveled with EK three times and was impressed by their services. Anyone complaining about services should try to travel with any American Airline for international travel. American airlines have the worst services. Meals are sporadic, there is too much rationing on everything. Sometimes you stay hungry from Europe to US. Whenever I can, I try to avoid US airlines with international travel.

13 Jul23:39

I have traveled with EK three

By Nyamori Ekehwe

I have traveled with EK three times and was impressed by their services. Anyone complaining about services should try to travel with any American Airline for international travel. American airlines have the worst services. Meals are sporadic, there is too much rationing on everything. Sometimes you stay hungry from Europe to US. Whenever I can, I try to avoid US airlines with international travel.

13 Jul23:46

Well said. They have one

By Anonymous

Well said. They have one extra seat per row in their 7 77s to make 10 abreast-in an aircraft designed for nine abreast! It is impossible for three male pax of normal shoulder width to sit comfortably and if one tries the aisle, the narrow aisle ensures you will be bumpde by every passing person!. You get what you pay for!

13 Jul23:46

facts straight please go to

By Anonymous

facts straight please go to the EK website and look at their annual report audited by PWC and their subsidy doco

14 Jul01:07

Tom, you don't have the

By twistedtory

Tom, you don't have the facts, my friend. By law, Emirates must provide fully-paid accommodation for its employees and transportation to and from work, as well as meals. In addition to comparable airline travel benefits that extends to families, and cash income that is not subject to local income tax. When you do the math, Emirates' employees wages + legally required "benefits" surpass packages in the west.
As for unions, they may be illegal in the GCC, however, we do enjoy freedom of speech and we do hear from worker groups who are dissatisfied with compensation and/or working conditions. Emirates and airline staff as a whole are not in that group, we never hear complaints from them because they are, overall, quite pleased with their situations.
I would encourage you to get the facts before jumping to conclusions fed by propaganda.

14 Jul06:51

Why should the EU Mega

By Abushora

Why should the EU Mega Airline management complain? at least EK and QR are keeping AIRBUS and BOEING in Business plus all other economic externalties. Adding to that this is the result of the Deregulation in USA and the libralisation in Europe. Just imagine the airline industry without airlines like EK and QR

15 Jul04:30

EK will eventually face

By Anonymous

EK will eventually face similar trouble as few big airlines of the past did in the recent times.
It's evident that EK did feel the heat during this recession.
Staff was offered voluntary days off, is just one of the many problems that we dont see so clearly as we are too focussed on the hype that is created on the other hand through media and advertising.
Yes EK has grown but its not all as rosy and thratening as it appears to us.
Asians are the largest workforce in GCC and the biggest chunk of it is in DXB. Asian countries (India, Indonesia,Phillipines) are emerging at a higher speed and this is going grow into ac

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