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Blogs & Commentary
Dec 16, 2017
blog

Time is fast running out to prevent a Brexit aviation crisis

With every ticking minute towards the day when the UK exits the European Union (EU), anxiety is growing among those in the airline industry about when replacement agreements will be secured to ensure uninterrupted commercial air traffic in and out of the UK....More
Dec 15, 2017
blog

Editorial: Gulf Open Skies decision is right call

Despite a renewed campaign against the hub Gulf carriers, the three US major airlines ended the year with essentially nothing gained....More
Dec 12, 2017
blog

Customer service lessons for British Airways, Heathrow and all airlines

A final update on my journey out of the London Heathrow chaos, along with a few takeaways that the incident made me think about, not just for the airline and airport directly involved, but for the wider industry....More
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