Spirit Airlines has tweaked its baggage policy to waive fees for active duty US military personnel. The ultra low-cost carrier (ULCC) has long made bag fees—both checked and carry-on—a key part of its low-base fare, fee-heavy pricing model. But new president and CEO Bob Fornaro has vowed to improve Florida-based Spirit’s customer-service reputation, and the policy change for military personnel baggage is the first public example of those efforts. Effective immediately, ...

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