United Parcel Service (UPS) has conceded it did not have enough air capacity to deliver all of the express packages in its system designated for Christmas Eve arrival, forcing the company to apologize to customers and scramble to deliver late packages. FedEx also is reported to have failed to make some express package deliveries in time for Christmas. UPS stated in a message on its website that “the volume of air packages in our system exceeded the capacity of our network immediately ...
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