Irish low-cost carrier Ryanair has announced a series of measures to improve passenger service following CEO Michael O’Leary’s recent pledge to tone down company regulations that were unduly irritating travelers. Passengers who turn up at their departure airport without having printed out a boarding pass in advance, for example, are charged £70 (roughly $105) to be issued one, while staff at some departure gates have been accused of being too quick to levy fines for ...

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