Dec 08, 2014

The future of airport service is at JFK T4 – and it works!

I’m at New York JFK Terminal 4 between flights from DCA and GVA and there is something very interesting happening here that I think marks the future for great airport customer service....More
Dec 12, 2014

Rare good ‘shock’ for airlines

“I quite frankly was taken by surprise by the decline in oil prices,” Southwest Airlines CEO Gary Kelly said....More
Nov 25, 2014

E Unum...Pluribus

A single event forty years ago has been repeated an enormous number of times since then....More
Nov 24, 2014

Qantas Tribute

Qantas, Boeing 737-800, Boeing 747-200, James Strong....More

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