Most Recent Blog Posts

Aug 15, 2017

Airport drinking; when to call time?

Is limiting the number of alcoholic drinks each passenger can consume at an airport a good idea?....More
Aug 11, 2017

Sully video blog – reader comments & a follow up

Not surprisingly, my latest blog on “Sully” Sullenberger’s AAAA videos campaigning against US ATM reform ignited a strong response from readers....More
Aug 10, 2017

Sully’s misleading statements on US ATC reform

Chesley “Sully” Sullenberger, the pilot who landed a US Airways A320 on the Hudson River in New York, is campaigning against moves to reform and....More
Jul 24, 2017

New US security rules are a win for common sense

The US government’s new security rules for all international flights bound for the US came into effect last week. I experienced them first hand at....More
Jul 06, 2017

The UK’s laptop security predicament

Gradually, business returns closer to normal for those airlines and airports that were affected by the US government’s poorly conceived laptop ban in....More
Jun 27, 2017

The subsidy irony of Anderson’s new gig

Amtrak’s pick of former Delta Air Lines chairman and CEO Richard Anderson to be its president and CEO provides exactly the sort of tough leadership....More
Jun 23, 2017

Qatar Airways’ American bid could be political

Qatar Airways’ unsolicited bid to acquire a large stake in American Airlines is indeed “puzzling”, as American CEO Doug Parker put it in a letter to....More
Jun 22, 2017

Qatar's unsolicited, unexpected and unwelcome bid for American

You have to hand it to Qatar Airways CEO Akbar Al Baker; he never fails to surprise. This time, it appears, he has also surprised American Airlines....More
Jun 16, 2017

Cuba: You need passengers, not just planes!

My quick take on US President Donald Trump’s announcement today that the US air services pact with Cuba will remain, but a ban on US tourism to the....More
Jun 16, 2017

Munoz moves United on from scandal, but will customer service follow?

United Airlines CEO Oscar Munoz’s speech in New York this week seemed deliberately aimed at putting the dragged passenger scandal behind him and....More
Jun 06, 2017

Editor’s Blog: Walsh’s meltdown over the BA meltdown

A clearly irritated Willie Walsh was ready to chastise the press. “It wasn’t a computer meltdown,” he said as soon as he was asked about the British....More
Jun 05, 2017

Editor's Blog: The USA becomes the unnamed problem child

If you wanted an indicator of how far the US has fallen in the regard of global opinion, Cancun would be a good place to be this week.As one speaker....More
May 29, 2017

The bigger questions of British Airways’ IT meltdown

As with all disasters, natural or man-made, there comes a time for mopping up, analysis and self- examination. What was learned? How can this be....More
May 02, 2017

US lawmakers are angry, but want airlines to self-regulate

Today’s congressional hearing on US airline customer service was certainly a venting exercise for lawmakers. The question is, will this new wave of....More
Apr 11, 2017

Munoz’s apology may not be enough

Let’s start with today’s good news for United. The CEO issued a full apology for the awful bumped-then-dragged passenger incident, took full....More
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