Anne Paylor

Anne
Paylor
Articles
Aireon satellite-based ADS-B goes live on Iridium NEXT satellite 
Space-based ADS-B provider Aireon has taken full control of its ADS-B receiver installed on an Iridium NEXT satellite, following the launch of the first 10 satellites in January this year.
Satcom study unveils higher than expected benefits for airlines 
A study released at the World ATM Congress in Madrid this week suggests that satellite communication (satcom) in the cockpit has saved airlines more than $3 billion over the last 15 years.
World ATM Roundup-March 9, 2017 
World ATM Roundup-March 9, 2017
A6 Alliance CEOs outline SESAR deployment progress 
CEOs of the A6 Alliance met with European Transport Commissioner Violeta Bulc during this week’s World ATM Congress in Madrid, to highlight the role of air navigation service providers (ANSPs) in deployment of Single European Sky ATM Research (SESAR) technology and operational concepts.
New policy institute launches drive to improve ATM liberalization 
A new industry think tank has been launched to consider how the efficiency and performance of air traffic management (ATM) could be improved through greater market liberalization.
International Airlines Group CEO Willie Walsh speaks at the World ATM Congress
IAG to announce details of foray into low-cost, long-haul market 
International Airlines Group (IAG) expects to formally announce details of its new low-cost, long-haul operations out of Barcelona’s El Prat Airport imminently.
Time constraints are greatest danger to positive Brexit outcomes 
Time is likely to be the greatest threat to a mutually beneficial outcome of Brexit negotiations—the UK’s decision to exit the European Union (EU) last year.
Cyber Proof 
Cyber crime is a fast-growing area of concern for aviation security, but addressing how to guard against it and mitigate the risks yields more questions than answers.
ESA confirms 10 atomic clock failures on Galileo satellites 
The European Space Agency (ESA) has confirmed that a total of 10 atomic clocks on its Galileo constellation of satellites have failed.
Germany completes integration of civil-military ATM services 
Germany has completed the integration of civil and military air traffic management (ATM) throughout its airspace.
Apps Help Guide Travelers Through Connected Airports 
Airport apps for smartphones can help passengers maneuver through the airport from the “garage to the gate.”
Airport Case Studies 
Airports are using smartphone apps and other means to let customers get everything from gate assignments, baggage claim and check in info to finding a restroom.
Arthur D. Little World Airport Report 2016
Global airport growth trends are reflecting the recent upside-down pattern of the world’s commercial air transportation economies.
SITA IT Trends: Tailoring technology to passenger types
The interaction between passengers and self-service technology has reached a point of maturity where it is no longer about introducing interactive technology.
Airways CEO Ed Sims and NATS CEO Martin Rolfe
New Zealand, UK ANSPs sign new collaboration deal 
The air navigation service providers (ANSPs) of New Zealand and the UK announced a new collaboration agreement following the UK’s vote to leave the European Union last week.
Blogs & Commentary
Dec 12, 2017
blog

Customer service lessons for British Airways, Heathrow and all airlines

A final update on my journey out of the London Heathrow chaos, along with a few takeaways that the incident made me think about, not just for the airline and airport directly involved, but for the wider industry....More
Dec 11, 2017
blog

Should movie theaters disclose popcorn prices ‘up front’?

With DOT dropping proposed rules that would have required airlines to disclose bag fees 'up front,' there is a lot of finger wagging about 'hidden' airline fees....More
Dec 10, 2017
blog

British Airways, Heathrow & UK Border Force mess up big time

It's 3am, London time, Monday and I'm sitting on the floor of Heathrow Terminal 5....More
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