ATW's 2013 Airline Market Leadership Award - Video

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KLM Royal Dutch Airlines

KLM Royal Dutch Airlines prides itself on its reliability and a healthy dose of Dutch pragmatism. Its 33,000 employees work to create innovative products for its customers and a safe, efficient, service-oriented operation with a proactive focus on sustainability. KLM strives to achieve profitable growth that contributes to both its own corporate aims and to economic and social development....More

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Blogs & Commentary
Jul 21, 2017
blog

Joon know your target audience? ​

Air France has finally given birth to new lower-cost airline Joon, but is the baby too genetically similar to its elderly parent to appeal to millennials?...More
Jul 7, 2017
blog

Wait-and-see approach is still best on new US security requirements

The foundation is in place for the new standards to be problematic for airlines down the road....More
Jul 7, 2017
blog

​Make it easy; make it different

More and more passengers are looking for ‘business as unusual’ from companies. They want their experience to be easy, different, human…and cheap....More
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