Lost and mishandled baggage cost the airline industry $2.5 billion last year and the problem is worsening, SITA said yesterday in an annual review. SITA, which tracks baggage information for airlines and passengers in 220 countries and territories, also revealed "for the first time" that the number of lost or stolen bags is running at about 204,000 per year "on current calculations that 30 million bags are mishandled annually based on passenger numbers of 2 billion." It attributed the ...

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