Lawyers for David Dao—the passenger violently dragged off United Express flight 3411 nearly three weeks ago—announced April 27 an amicable settlement had been reached with United Airlines. The amount involved will remain confidential as a provision of the settlement, a condition to which Dao and his attorneys have agreed to comply. Earlier in the day, United released a list of policy changes the airline is implementing to improve customer service and regain the air ...

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