COMPANY CULTURE IS EVERYTHING, and at Southwest Airlines, especially in flight ops, that culture is consummately conservative. The carrier "has always prided itself on the way our guys [hand-fly] the airplane," says Senior Director-Flight Operations Jeff Martin. That's why so many folks did a double take in May when Southwest announced it was teaming with Naverus to implement Required Navigation Performance at every airport it serves. The perceived implication: Black boxes and satellite ...

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