British Airways 747 at London Heathrow. Photo: By Perry Flint. British Airways finally concluded an agreement on new working practices for its London Heathrow-based ground staff. Members of the Unite and GMB trade unions voted to accept an agreement reached last month that BA said “creates more flexible and customer focused working arrangements” (ATW Daily News, Aug. 18). The agreement covers 2,850 staff based at Terminals 3 and 5, and follows similar agreements reached ...

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