Safe, reliable, trustworthy services are the fundamental building blocks upon which success in the airline industry must be constructed. But sustaining success in this always evolving and highly competitive business usually takes more: Innovation, adaptation and a willingness to take calculated risks. Over a 30-year existence, this year's Regional Airline of the Year, Flybe, has shown all of these traits as it has weathered deregulation and liberalization and vast changes in the competitive ...

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